JOB PURPOSE: To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging with global payroll partners, working with operation leads to ensure 1st class customer service and ensuring all data is captured on our CRM (Mercury) system. KEY STAKEHOLDERS External Clients & Resources Resource Delivery, Sales & Account management teams Business support teams (Finance, HR, Operations, Commercial & Contracts) DUTIES AND RESPONSIBILITIES:

• Client relationship and engagement – To include the following; Commercial pricing submission & approvals for new contracts, renewals and change requests, candidate issue resolution, etc
• Overall management of all hosted resources ensuring all issues are resolved and where appliable liaise with the client to resolve issues, operation leads for resource support and or internally within Penta to drive swift resolution
• Administration Processing on our CRM system - Extension's/ Amendments/ New Placements
• Working with the commercial team for onboarding & working with our international compliance partners to support hosted resources where needed
• Overseeing Time sheets, Invoice, Expenses are received checked and processed in line with our client agreements
• Understanding and following the frame agreement guidelines we have committed to with the client
• PO tracking support with the client and internal finance teams
• When required track and or request updated documentation to support ISO certification
• Ensuring all data is tracked on our company CRM (Mercury) system
• Provide a suite of regular weekly & monthly tracking reports to your manager as directed
• Any other duties as directed by your manager

EXPERIENCE / QUALIFICATIONS (Essential and preferable): Relevant business to business operational experience (essential) Account Management experience (desirable) Educated to A Level (essential) Spanish language (desirable) PERSONAL QUALITIES: Organised, pro-active and excellent attention to detail Good customer service skills Proactive, reliable, and enthusiastic and the ability to work to tight deadlines Experience of using CRM databases Experience of undertaking complex enquiries Effective customer care skills Excellent communication skills Experience meeting deadlines while delivering a service

Job Role: Delivery Consultant Location: Epsom, 5 days onsite. 5 minute walk from the train station To apply: Send in your CV to [email protected] The role: We are looking to hire a Delivery Consultant to join our fantastic Delivery Team! You will be an integral part of a global team working as a technical specialist focusing on qualifying and attracting the very best technical talent across EMEA, which we can then place into our client projects. You will be while working alongside some of the very best industry experts, with a structured interactive training programme and will partner with some of the world’s leading technology organisations (such as Microsoft, IBM, Cisco, Nokia and Vodafone) who are continuing to deliver digital transformation to organisations across the world. The focus of this role is to source candidates via job board applications, searching and headhunting. You will be passionate about people and be able to effectively match the right person to the right job. Key accountabilities:

• Source, recruit and select external technical resources/consultants in line with client requirements
• Work with Delivery Lead and Account Managers to understand upcoming staffing needs.
• Resourcing contract vacancies
• Building a talent pool of candidates within your own niche vertical
• Liaising with Sales Consultants to prioritise vacancies
• Candidate attraction (social media, online advertising)
• Maintenance of live candidate database
• Arranging interviews and negotiating offers of employment
• Reference checking
• Continued contact with successful applicants and clients

The ideal person

• Some sales experience. Flexible on where this comes from but something where you have to deal with a number of objections on a daily basis and ideally in a commercial/b2b sense.
• You don’t mind being out your comfort zone and learning quick, as well as the on the job learning support we offer an industry leading recruitment learning platform.
• Previous experience of working as a recruitment delivery consultant and or experience working within recruitment industry perhaps in a sales support function
• A natural “people person” with great communication and interpersonal skills
• People first approach – everyone who you deal with feels valued and appreciation
• Self-starter with a can-do attitude, and confident working with stakeholders of all levels
• Comfortable in a fast-paced and demanding environment, that develops and changes quickly every day
• Able to take on ownership and act autonomously
• Target driven and used to working towards KPIs
• Confident in making high volume proactive phone calls
• Have strong organisational skills, be able to handle multiple tasks at once·
• Goal orientated mindset – Comfortable operating in a sales environment and overachieving on personal objectives
• Comfortable with learning new systems, understand the changing dynamics across recruitment in different regions, countries, and technical markets.

Key Competencies

• Communicator - effective Communicator, collaborative mindset
• Researcher - strong fact finder and meticulous organisation skills
• Adaptability – ability to analyse and show acumen to turn round situations
• Attitude – keep moving forward, hunger and drive to succeed

Penta People

• Great commission scheme and high earning potential
• Opportunity to build your career professionally and develop a valuable skill set
• Penta has a high performance, fun and autonomous work environment
• Whole company incentive events to celebrate success as a team

The path to success is open at Penta Consulting and the sky is the limit, our client base includes companies from some of the most forward-thinking industry sectors across the globe. If you are a determined individual and the role is of interest. Send in your CV and we can arrange to have a conversation.

** This role is on-site, 5 days, in Epsom, Surrey ** ** Right to work in UK required - we have no sponsorship licence in place to support ** JOB PURPOSE The Commercial Assistant plays a pivotal role in supporting the commercial operations at Penta by assisting in various tasks related to sales, procurement, contracts, and overall business development. Their primary purpose is to facilitate the smooth functioning of commercial activities under the direction of the Group Head of Legal & Commercial. KEY STAKEHOLDERS External – Penta’s clients & suppliers Internal – Sales team, Contracts team DUTIES AND RESPONSIBILITIES Support the Group Head of Legal & Commercial with all contractual and administrative requirements.

• Support and own partner procurement activities by onboarding and regular review of approved partners
• Liaise with partner suppliers to ensure partner compliance and service delivery
• Support with the preparation, review, and administration of contracts and agreements
• Maintain contract databases and ensure compliance with contractual terms
• Support in drafting contract amendments and renewals as necessary
• Participate in meetings and presentations with potential clients or partners
• Provide general administrative support such as scheduling meetings, preparing reports, and handling correspondence
• Maintain organised filing systems and document repositories
• CRM kept up to date with partner and client developments
• Handle ad-hoc tasks and projects as assigned by the commercial management

EXPERIENCE AND QUALIFICATIONS

• Experience of working in a contracts or commercial department (desirable, but not essential)
• Proven experience in a similar role, preferably within legal, commercial or contracts department
• Understanding of commercial processes, including sales, procurement and contract management (desirable)
• Proficient in MS office suite and familiar with CRM software
• Excellent communication and interpersonal skills
• Excellent computer skills including Word / Excel / PowerPoint
• Understanding of general contractual clauses and documents such as Non-Disclosure Agreements

PERSONAL QUALITIES Proactive – takes initiative and anticipates needs to support commercial activities Team player – collaborates effectively with colleagues across departments Adaptability – can adapt to changing priorities and thrive within a busy environment Integrity – demonstrates honesty, reliability and ethical conduct and high motivation Customer-oriented – strives to meet expectations & needs of internal and external stakeholders Attention to detail – ensures accuracy and precision in all tasks and deliverables Salary range is in place, but negotiable depending on experience.

🚨Calling all Network Security Engineers in Poland🚨

 

I am currently looking for a Network Security Engineer to join the world's leading vendor, working remotely in Poland, on a 6 month extendable contract.

 

Skills:

• 4+ years Network Security Support experience
• Strong practical knowledge of Security platforms and technology
• Proven crisis management skills
• Strong analytical, problem solving and organizational skills
• Checkpoint Firewalls experience - Must have
• Palo Alto Firewalls, Juniper Firewalls or Fortinet Firewalls experience

 

If you're interested please send your CV to [email protected] and I will call you to discuss.

Location: KSA - Riyadh / Onsite Contract Duration: 12 Months renewable Qualification & Skills 1. Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modelling in the Telco Industry. 2. Should have excellent technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups 3. Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. 4. Demonstrate excellent issue analysis and troubleshooting skill 5. Adhere to Siebel configuration best practices all times during SDLC 6. Drive workshop – Requirements, Configuration, Product Walkthrough 7. Should participate in Solution Governance, Architecture, Designing & Estimating large-scale CRM solutions in Siebel in Telco space. 8. Should be comfortable in participating in proposal preparation for prospective customers. 9. Create functional and Technical Design Documents for critical areas of the Project. 10. Review Functional Design Documents (FDDs),Technical Design Documents, and Code prepared by consultants 11. Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. 12. Should have sound knowledge in the latest eTOM-based models and processes for Telco Industry. 13. Team participation and communication 14. Demonstrate excellent verbal & written communication skill. 15. Able to communicate effectively with higher management in customer locations. 16. Comfortable in conducting workshops at Customer locations. 17. Guide consultants working in different functional and Technical areas. 18. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. 19. Consult with customers on implementation and maintenance of customized Siebel implementations. 20. Attend and participate in team meetings & participate in design workshops with customers either on-site or by phone and desktop sharing. 21. Conduct custom product support training for customers as required Mandatory Skills: 1. Minimum 8-10 years of core Siebel experience 2. Should have worked as a Solution Architect in a minimum of 2 large Projects in Telco Industry. 3. Should have worked as a Siebel SME in minimum 2-3 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. 4. Knowledge of Agile, Water Fall & Iterative project methodology 5. Knowledge of the Telecom industry is a must. 6. Previous Consulting Experience Required 7. Technically should be well versed in Configuration, Scripting, Workflows, EAI, and EIM in Siebel. 8. Knowledge of Open UI framework is preferable

Location: KSA - Riyadh / Onsite Contract Duration: 12 months renewable   Experience- 

• 14+ yrs telecoms industry experience with various Business Support Systems, Operation Support Systems and Telecom domain knowledge, and RODOD stack.
• 10+ yrs of business requirements capture, IT demand & lifecycle management experience
• Candidate should have working experience on Oracle RODOD (Rapid Offer Design & Order Delivery) solution.
• Should have good understanding of Lead to Cash process flows and how they are implemented in RODOD.
• Sound knowledge of Oracle Order To Activate cartridges for CRM, BRM OSM and it's customization.

Responsibilities

• Scoping & delivering large solution implementations for Communications Service Providers.
• Practical understanding of industry standards & best practices along with a pragmatic approach to business & IT change management.
• Defines required enhancements to applications to support business functions, working with development teams
• Reviews application and integration designs to ensure compliance with solution designs and technology blueprints
• Should be able to manage customer expectations of project scope, stakeholder roles and responsibilities and the change management process.
• As a Telco Architect you will engage with senior business and IT stakeholders, understand and capture their business needs and work with Oracle delivery team colleagues to define matching solution deliverables.
• Maximize the use of standard Oracle Solution processes & capabilities.
• Should be able to build trust and consensus among the stakeholders
• Act as a strong advocate of the Oracle solution, while also championing the delivery of true business-differentiating capabilities.
• Need a technology background, to enable you to communicate effectively with the IT implementation teams (customer, Oracle, implementation partners).
• Work in a distributed Consulting project team, will have to combine a high degree of self-sufficiency with the ability to collaborate effectively with colleagues and customers in countries across the globe.
• Act as a strong advocate of the Oracle solution, while also championing the delivery of true business-differentiating capabilities.

Mandatory Skills:

• A strong understanding of telecoms IT architecture, specifically RODOD architecture preferably BSS/OSS understanding, across multiple implementation projects & phases.
• Project delivery experience across full lifecycle, including business & application architecture, design, implementation, testing, migration, project governance & change management.
• Must have end-to-end order flow visibility in different systems (CRM, BRM, AIA, OSM, UIM, ASAP etc.) for Telecom Enterprise (MPLS, IPLC, Broadband, VoIP etc.) and GSM Services (Prepaid/Postpaid etc) .
• Team leadership combining onsite/remote project activities and acting as coach/mentor to more junior team members.
• Strong customer-facing domain skills - should be able to drive billing/charging-related workshops with the customer.
• Strong understanding of telecoms prepaid/postpay/convergent billing & charging architecture and associated integrations (mediation, voucher management, G/L, A/R, taxation integrations).
• Understanding of Product catalog modelling, Siebel and RODOD workflows.
• Experience of industry models & standards, including TM Forum ODA, 3GPP Charging
• Management specification, Diameter protocol, IFRS and other regulatory policies
• Experience of industry standard business processes, regional/local legal, regulatory & cultural best practices & constraints.

Technical skills-

• Proficiency using Enterprise Architecture tools and methods to capture business requirements, designs, test case development, use case documentation.
• Experience working in waterfall, Agile/Scrum or iterative model projects and flexibility to work in a DevOps environment.
• Previous technical background including programming & scripting skills (C, C++, Java,python) and experience working with RDBMS.
•  Understanding of modern application integration paradigms, REST architecture style
• Understanding of Cloud Native tools, technologies and framework.

🚨Calling all Data Centre Operations Engineer in Poland🚨

 

I am currently looking for a Centre Operations Engineer to join the world's leading vendor, working remotely in Poland, on a 6 month extendable contract.

 

Skills:

- Minimum 1+ years of experience in IT technical support role.

- Effective written and verbal English communication skills.

- Bachelor's STEM degree (Telecommunications, IT, Computer Science), or equivalent work experience.

- Experience with managing MS SQL servers.

- Network fundamentals knowledge.

- At least basic Linux system administration skills.

 

Experience with the following technologies would be a plus:

• Data Centre Servers, Cisco UCS
• Data Centre Switches, Cisco Nexus
• Server virtualization, VMware vSphere.

 

If you're interested please send your CV to [email protected] and I will call you to discuss.

Our client is looking for a SAP S/4 HANA Functional Solutions Architect to support their customer in a consumer facing project. You will be entrusted to deliver world class solutions and consult with your team and the client to a professional standard. Skills:

• Deep SAP S4 HANA pricing design and implementation experience in consumer goods business and integration with external sales applications and mobile solutions.
• Strong consulting skills
• Proven track record in area of consumer goods pricing and (trade) promotions at large multinational companies
• Experience with SAP BTP pricing solution SAP Omnichannel Promotion Pricing is a plus
• Experience with MS Dynamics pricing is a plus
• Experience with design of system integrations and handling large volumes of quotations and orders
• Ability to engage with client architects as trusted advisor as well as different delivery teams to design the overall solution for a global transformation program

Requirements:

• Must be based in Poland and willing to travel regularly to Amsterdam. (costs reimbursed)

  If you are interested in this opportunity, please email your CV/resume to: [email protected]

Job Type: Permanent Job Location: Spain, Madrid Length: Indefinite Job Description: The Sr. Manager for Packaging solutions will be responsible for overseeing the whole packaging process ensuring our products are properly packaged according to local & international regulations as well as Customer´s need in our Solar Sites; the ideal candidate will be based in Madrid (Spain) reporting to our Sr. Director for Logistics Operations although we are open to consider other locations based on candidate´s profile. Qualification: Technical packaging degree BSc/MSc or equivalent. Experience: 10+ Years in an industrial packaging environment. Responsibilities: 

• Develop and maintain a sustainable Global Packaging strategy that is aligned with business strategies to deliver standardization, harmonization, quality improvements, value engineering initiatives and support the safety of our products.
• Drive continuous improvement in packaging processes, ensuring efficiency, sustainability, and compliance with industry standards.
• Define and manage regional packaging guidelines working with key external and internal stakeholders with a vision of supporting Customer satisfaction.
• Coach and mentor, the regional packing technology professionals, fostering a collaborative and innovative work environment underpinned with common ways of working with a focus on quality, business partnering and value creation.
• Establish and maintain a full set of standardized packaging processes, data, and specification requirements across all regions, ensuring consistency and compliance with international regulations.
• Collaborate with vendors to assess and integrate cutting-edge packing technologies that enhance product quality, reduce costs, and align with sustainability and safety goals.
• Engage with and lead cross-functional teams, including Product Management, Procurement, R&D, production, and supply chain, to develop a technical packaging strategy that support overall business objectives and timelines.

Skills Required:

• Technical packaging degree BSc/MSc or equivalent.
• 10 years’ experience working in an industrial packaging environment either on packaging solution providers or packaging departments within manufacturers.
• Solid people manager used to work with teams located remote in different time zones.
• Able to lead change in challenging times, effectively challenging the standard approaches where appropriate.
• Working at a global level supporting our customers and willing to travel globally including regular visits to Suppliers as well as Solar Sites.
• Fluent in English with excellent communication skills

If interested, please send your CV to [email protected] so I can contact you to discuss this opportunity in more detail.

🚨Calling all Service Delivery Managers/Operations Manager in Turkey🚨

 

I am currently looking for a Service Delivery Managers/Operation Managers to join the world's leading vendor, working in Istanbul Turkey , on a 6 month extendable contract.

 

Skills:

• Experience in a non technical role operational Service delivery / operation manager position
• Dealing directly with the customer - dealing with escalations, meeting ect
• Operation environment experience and very strong professional communication skills
• Cisco technology experience
• ITIL Certified
• Enterprise environment/client
• Languages - Turkish and English

If you're interested please send your CV to [email protected] and I will call you to discuss.

🚨Calling all Service Delivery Managers/Operations Manager in South Africa🚨

I am currently looking for a Service Delivery Managers/Operation Managers to join the world's leading vendor, working in Johannesburg South Africa , on a 6 month extendable contract.

Skills:

• Experience in a non technical role operational Service delivery / operation manager position
• Dealing directly with the customer - dealing with escalations, meeting ect
• Operation environment experience and very strong professional communication skills
• Cisco technology experience
• ITIL Certified
• Enterprise environment/client

If you're interested please send your CV to [email protected] and I will call you to discuss.

🚨Calling all Network Engineers in Turkey🚨

I am currently looking for 2x Network Engineers to join the world's leading vendor, working in either Istanbul or Ankara, on a 12 month extendable contract.

Skills:

• Network Engineering 5+ years experience
• Routing and Switching experience
• Ideally CCIE certified if not CCNP minimum

If you're interested please send your CV to [email protected] and I will call you to discuss.

🚨Calling all Data Centre Migration Engineers in UK🚨 I am currently looking for an 6 x Data Centre Migration Engineer to join the world's leading vendor, working 100% remotely in UK, on a 12 month extendable contract. Project Specific We are looking for experienced DC engineers to join a migration program for a large customer, they would work in a team of 2 and would be responsible for the preparation/due diligence planning and to execute changes in line with the method of procedure. The changes will be at weekends local time 10am onwards depending on where the DC’s are located either east coast USA or UK. So, some 1 day at weekend work will be required at the end of each 12 week cycle. Technical Requirements - Migration experience required. - IOS and NXOS experience required. - Experience running validation scripts in Python required. - Experience writing MOPs required. - Experience conducting deep dives of existing hardware for determining physical topology and logical flows required. - Strong traditional DC R&S experience - BGP, OSPF, EIGRP, static - Firewall & Load balancer knowledge - Multiple L2/L3 migrations experience. If you're interested please send your CV to [email protected] and I will call you to discuss.

Job Type: Permanent Job Location: Mexico, Gaudalajara Length: Indefinite Position Job Description:

• Design software, write code, assist with technology selection, and obliterate obstacles for your team.
• Support peers with code reviews, design reviews, and technical insights.
• Drive improvements in DevOps, Agile, and CI/CD processes that enable the team to work more efficiently.
• Support the team's on-call responsibilities and look for opportunities to make it more efficient.
• Drive API excellence with well-thought-out opinions on API design (e.g., API versioning, REST vs GraphQL, performance, and usability).

Qualifications: AWS Certifications (desirable), Workspace One (desirable), AirWatch (Desirable) Experience: 5+ years of relevant experience Responsibilities:

• You develop a solid understanding of the Workspace ONE platform architecture
• You develop deep subject matter expertise in one or more areas of the platform (e.g., data ingest, storage, ML, workflows, APIs).
• You architect, design, and implement high-performing components of the platform.
• You establish a reputation of leadership within the team and demonstrate influence within your area of expertise.
• You collaborate with other teams so that they can leverage the capabilities of Workspace ONE Intelligence

Skills Required:

• Proficient with the latest AWS technologies.
• Extensive experience with AGILE methodology
• WorkspaceOne or AirWatch experience (Desirable)
• Experience as a software engineer or architect.

If interested, please send your CV to [email protected] so I can contact you to discuss this opportunity in more detail.

🚨Calling all Entry Level Junior Change Managers in Poland🚨   I am currently looking for a Entry Level Junior Change Manager to join the world's leading vendor, working 100% remotely in Poland , on a 6 month extendable contract.   Skills:

• 1 years Change Manager experience
• Experience with reviews and changes
• Analytical skills (also the case with backfill role, upon role real life scenario they are looking to see candidate ask right questions)
• Eager to learn and grow with a world leading vendor
• ServiceNow knowledge (experience in bonus)

  If you're interested please send your CV to [email protected] and I will call you to discuss.