JOB PURPOSE: To provide operational support to our hosted clients and their resources, which will include; direct liaison with key stakeholders within our hosted clients and lead on onboarding & off boarding resources, engaging with global payroll partners, working with operation leads to ensure 1st class customer service and ensuring all data is captured on our CRM (Mercury) system. KEY STAKEHOLDERS External Clients & Resources Resource Delivery, Sales & Account management teams Business support teams (Finance, HR, Operations, Commercial & Contracts) DUTIES AND RESPONSIBILITIES:

• Client relationship and engagement – To include the following; Commercial pricing submission & approvals for new contracts, renewals and change requests, candidate issue resolution, etc
• Overall management of all hosted resources ensuring all issues are resolved and where appliable liaise with the client to resolve issues, operation leads for resource support and or internally within Penta to drive swift resolution
• Administration Processing on our CRM system - Extension's/ Amendments/ New Placements
• Working with the commercial team for onboarding & working with our international compliance partners to support hosted resources where needed
• Overseeing Time sheets, Invoice, Expenses are received checked and processed in line with our client agreements
• Understanding and following the frame agreement guidelines we have committed to with the client
• PO tracking support with the client and internal finance teams
• When required track and or request updated documentation to support ISO certification
• Ensuring all data is tracked on our company CRM (Mercury) system
• Provide a suite of regular weekly & monthly tracking reports to your manager as directed
• Any other duties as directed by your manager

EXPERIENCE / QUALIFICATIONS (Essential and preferable): Relevant business to business operational experience (essential) Account Management experience (desirable) Educated to A Level (essential) Spanish language (desirable) PERSONAL QUALITIES: Organised, pro-active and excellent attention to detail Good customer service skills Proactive, reliable, and enthusiastic and the ability to work to tight deadlines Experience of using CRM databases Experience of undertaking complex enquiries Effective customer care skills Excellent communication skills Experience meeting deadlines while delivering a service

Job Role: Delivery Consultant Location: Epsom, 5 days onsite. 5 minute walk from the train station To apply: Send in your CV to [email protected] The role: We are looking to hire a Delivery Consultant to join our fantastic Delivery Team! You will be an integral part of a global team working as a technical specialist focusing on qualifying and attracting the very best technical talent across EMEA, which we can then place into our client projects. You will be while working alongside some of the very best industry experts, with a structured interactive training programme and will partner with some of the world’s leading technology organisations (such as Microsoft, IBM, Cisco, Nokia and Vodafone) who are continuing to deliver digital transformation to organisations across the world. The focus of this role is to source candidates via job board applications, searching and headhunting. You will be passionate about people and be able to effectively match the right person to the right job. Key accountabilities:

• Source, recruit and select external technical resources/consultants in line with client requirements
• Work with Delivery Lead and Account Managers to understand upcoming staffing needs.
• Resourcing contract vacancies
• Building a talent pool of candidates within your own niche vertical
• Liaising with Sales Consultants to prioritise vacancies
• Candidate attraction (social media, online advertising)
• Maintenance of live candidate database
• Arranging interviews and negotiating offers of employment
• Reference checking
• Continued contact with successful applicants and clients

The ideal person

• Some sales experience. Flexible on where this comes from but something where you have to deal with a number of objections on a daily basis and ideally in a commercial/b2b sense.
• You don’t mind being out your comfort zone and learning quick, as well as the on the job learning support we offer an industry leading recruitment learning platform.
• Previous experience of working as a recruitment delivery consultant and or experience working within recruitment industry perhaps in a sales support function
• A natural “people person” with great communication and interpersonal skills
• People first approach – everyone who you deal with feels valued and appreciation
• Self-starter with a can-do attitude, and confident working with stakeholders of all levels
• Comfortable in a fast-paced and demanding environment, that develops and changes quickly every day
• Able to take on ownership and act autonomously
• Target driven and used to working towards KPIs
• Confident in making high volume proactive phone calls
• Have strong organisational skills, be able to handle multiple tasks at once·
• Goal orientated mindset – Comfortable operating in a sales environment and overachieving on personal objectives
• Comfortable with learning new systems, understand the changing dynamics across recruitment in different regions, countries, and technical markets.

Key Competencies

• Communicator - effective Communicator, collaborative mindset
• Researcher - strong fact finder and meticulous organisation skills
• Adaptability – ability to analyse and show acumen to turn round situations
• Attitude – keep moving forward, hunger and drive to succeed

Penta People

• Great commission scheme and high earning potential
• Opportunity to build your career professionally and develop a valuable skill set
• Penta has a high performance, fun and autonomous work environment
• Whole company incentive events to celebrate success as a team

The path to success is open at Penta Consulting and the sky is the limit, our client base includes companies from some of the most forward-thinking industry sectors across the globe. If you are a determined individual and the role is of interest. Send in your CV and we can arrange to have a conversation.

JOB PURPOSE: To identify, secure and grow new business opportunities for Penta Consulting. The New Sales Consultant will be responsible for identifying potential client opportunities and closely engaging to sell Penta Consulting’s services and close deals resulting in increasing sales and a steady growth of our client base. DUTIES AND RESPONSIBILITIES:

• To create, guide and direct new business development opportunities aligning to current business strategy
• Achieve quarterly and annual sales quotas by acquiring new accounts.
• Identify, articulate and execute new opportunities and business propositions
• Prepare and present detailed business cases to the New Sales Director
• Develop and provide data on markets, customer and competitor activity
• Work alongside our junior team members to ensure they have all the support, advice, tools and training to hit their targets
• To work on developing sustainable candidate databases for designated clients to ensure long term ability to fulfil requirements
• Meet with clients in a sales environment to drive business sales and knowledge
• Demonstrate advanced knowledge of industry, clients and roles
• Makes relevant sales appointments with clients
• Team with other employees to make sure clients job requirements can be fulfilled
• Generate new leads
• Follow up with any clients to make sure that they are satisfied with candidates and services
• Continuously find new target markets and penetrate them to drive sales
• Work with the sales director and marketing to develop new sales strategies
• Continuously discover target markets and advantages of other companies

EXPERIENCE / QUALIFICATIONS:

• Strong Sales negotiation and sales closing skills
• Suitable experience in generating brand new business sales opportunities in IT Sales
• Demonstrable success in new business sales; you should have a proven track record of delivering growth within a complex client portfolio
• The ability to be innovative and creative where you can challenge conventional thinking and push the boundaries of established practise
• (Desirable) Educated to Degree standard
• Excellent computer skills including Word / Excel / Powerpoint
• History of achieving personal and divisional sales targets
• Proven experience of face-to-face client engagement
• Strong analytical and numerical skills
• Educated to degree standard (desirable)

PERSONAL QUALITIES:

• Strong telephone and face-to-face sales skills
• Ability to perform under pressure
• Excellent communication, presentation and interpersonal skills
• High degree of initiative
• Outstanding client development skills
• Mature and level headed outlook on life
• Strong believe in ethical working and a ‘lead from the front’ mentality
• High levels of resilience and innovation
• Self-starter with the commitment to achieve
• Excellent documentation skills
• Ability to perform under pressure
• Highly motivated individual